Online Ticket Terms

  1. There is no service charge if you purchase the tickets through (Ticketmaster might have the service charge). Child over 24 month needs a full price ticket. 
  2. If you choose mailing service, we will mail the ticket(s) to you (should purchase tickets 7 days before event).
  3. Please select the mailing option when you buy tickets online:

    1. Priority Mailing Service: If you choose Priority Mailing ($10.00), we will mail the tickets to your registered address via US Postal Services Priority Mail, meantime the tracking number will be sent to your email address.
    2. Regular Mailing Service: If you choose Regular Mailing ($2.00), we will send your tickets by First-Class mail.

    1. If your mailing address is different from your billing address, please write down your mailing address.
    2. If you haven’t received your tickets 7 days before the concert, please call us immediately or e-mail to to check the status. We can’t deal with you on event day if you did not call in advance.
    3. Put your tickets at a safe place. We can’t help you if the tickets are damaged or lost. And we will not be responsible for any mailed tickets as well.

    All sales are final. No refunds or exchanges.

  4. if you choose Will Call service, you should pick up your tickets from 2 hours before to 20 minutes after the concert beginning at the will call office by the concert venue entrance. Please make sure to bring your photo ID with name matching the ticket purchaser when you pick up the ticket.
  5. General admission ticket price zone does not offer seat selection option. Seats will be assigned starting from center column toward side columns on first come, first service basis for online purchasers.
  6. Ticket mailing service is not offered to purchasers with mailing address outside of Continental United Stated. Please use WILL CALL service.
  7. Please observe the Terms and Conditions of the ticketing service providers and as well. Detailed Terms of Service is available at their website. Ticket purchasers shall observe the rules set by the Box Office of the Venue too.
  8. We will send concerts and the other commercial info of our sponsors to your email box.

Any further question regarding ticket purchase, please send email to and check with Ticketmaster and venue box office if needed.